Attention Shoppers: For holiday delivery all orders must be placed by December 17th.

Attention Shoppers:  The Stockyard will be closed for Thanksgiving starting Saturday, 11/22 through Sunday, 11/30.  Any orders placed during this time will ship no earlier than Monday, 12/01.  Thank you for supporting the Curve and Happy Thanksgiving!
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    Return Policy

    If for any reason, you are not completely satisfied with your order, you can exchange or return the merchandise in the original condition including tags and cap stickers within 30 days of delivery. To help us rapidly process your request, please return a copy of this receipt with the merchandise. We recommend that you return items via an insured mail service for your protection. Please note that the Stockyard Team Store will only refund shipping if your return was a result of our error. If the item is sent in improper packaging and arrives in unsellable condition, a full refund will not be provided.

    Send returns to:

    Altoona Curve

    Attn: Stockyard

    1000 Park Avenue

    Altoona, PA 16602

     

    Damaged or Defective Items

    If you received a damaged or defective item, please send us an email with the details of your damaged or defective order inquiry by using the contact us form. This will help us better track your email inquiry and ensure you will get a quicker response to your order change request.

    We will follow up with an email on the next step(s). Once we receive the item, we will re-ship the item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us. 

    Partial Orders

    If you received a partial order, please send us an email with the details of your partial order inquiry by using the contact us form. Please ensure to include the full details of what item(s) you are missing from your order, as well as the item(s) you did receive.

    If you received an email stating one of your items is currently backordered or may experience a delay, please review that email to inform you of when your item will be shipped out. 

    Wrong item received

    If you received a incorrect order, please send us an email with the details of your incorrect order inquiry by using the contact us form.

    We will follow up with an email. Once we receive the wrong item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us.

    When can I expect my credit to be completed?

    Please allow up to 14 business days to fully process any credit requests.